Brokers & Staff

Windermere Real Estate Shoreline brokers are trained to meet your needs, whether you are ready to begin the search for your dream home or need an extensive marketing approach to make your home stand out in today’s market.

Our brokers are dedicated professionals, trained to achieve the highest standards of service and ethics to meet the needs of our clients. Residential, commercial and investment properties are areas of expertise with specialists in each. By keeping current in education, marketing trends and technology, they are ready to serve sellers and buyers in today’s market.


Gary Alston
Designated Broker, Manager

Therasa Alston



Mark Blackbourn
Residential Broker
Excellent service! What was promised was delivered in a professional manner. Mark did a great job working with our buyers via their agent. This was the third residence that we have listed with Windermere. -Gerald & Ruthann M.

Kim Edwards-Fukei
Residential Broker

Without Kim’s guidance, advice and good cheer, I would not have been able to steer the waters of the real estate market with all of its rules, limitations and required energy. There are not enough words of praise I can offer for Kim’s professionalism and good nature. I was referred to Kim by a friend who trusted her completely. I will never hesitate to refer her services. -Cheryl V. read more

Kristine Emerson

Kristine’s mission as a real estate broker is to consistently exceed client expectations. She uses her entrepreneurial spirit and passion for real estate to cultivate a collaborative environment where clients experience unparalleled customer service.

“She has always worked hard to find just what we were looking for and worked hard to get it at the right price. She is very personal and very professional.” — Charles

JC Gagnaire
Broker, Realtor

JC’s wealth of experience and extensive knowledge of the greater Seattle area allows him to consistently identify key opportunities for his client. Whether it’s establishing a marketing plan, showing a property or reviewing technical and legal points JC produces impressive results and takes every measure to assure that all of his clients’ real estate goals are achieved. JC positions himself globally on the internet through various networking channels so he can act as a liaison between Seattle sellers and international buyers to help relocate executives and their families to the continuing emerging Seattle area.  He takes great care to properly advise his clients on property valuations so that they are provided with the critical information needed to make accurate decisions. And Sellers appreciate how he helps them prepare and properly market their home which is so important in today’s real estate market. They will also appreciate the marketing measures that he applies using current social media and his presentation of their property on numerous internet sites. JC Gagnaire has his clients’ best interests in mind and uses strong perseverance to assure their real estate goals are achieved and he is a strong negotiator and persistent in negotiating the best results. You can rely on JC to make your real estate dreams come true.

Henry Goss
Managing Residential & Commercial Broker, Assistant Manager
Henry professionally represented our Lake Forest Park residence in 2010 and identified a qualified buyer within 20 days. He managed the escrow process smoothly as the transaction successfully closed 25 days later. We appreciated Henry’s outstanding communication and his consideration of the many details involved in the sale and purchase of a house. His knowledge of the region, real estate industry, and presentation skills showcased our home beyond our expectations. It was truly a pleasure to work with Henry and we gladly extend our highest recommendation for his services. –Chuck F.

Chris Haynes
Residential Broker

We had a difficult For Sale by Owner purchase and Chris did a great job dealing with stubborn, uncooperative sellers. Chris was always accessible, had answers or researched the answers to our questions and calmed us down during the ups and downs of buying a home in this crazy market. Chris is a great people person and always professional. If I was stranded on a desert island, I’d want Chris there because he’s a visionary, has a calm demeanor, he’s resourceful, generous and has a wickedly good sense of humor. Chris would keep the sharks at bay and find something positive in any negative situation. -N. B. and J. C., Bothell. read more

Kira James
Residential Broker
Please feel free to read more about what my past clients have said about their experience with me at

Lee Lageschulte
Residential Broker
Paul and I thank you for the great work you did marketing our Shorewood Hills home. We know that we benefited from your long experience in the Shoreline area and from your years of experience in showing homes. You were a reassuring person to work with as you guided us through the sales process. By the end of our time working with you we felt like we had known you for years. -Elizabeth & Paul P., Shoreline

John Lough 

Managing Broker
We would like to thank you for your tireless efforts in assisting us with the recent purchase of our new home. We had specific requirements for our home and did not want to waste our time looking at homes that did not meet most of these needs. Thus, you very closely monitored all new listings and immediately informed us when a home matching these needs came on the market. When we found our “dream home” your marketing analysis and negotiation skills helped us obtain our home at a fair price. Thanks to you, the entire home buying process was a very pleasant experience for both of us. Should we need the services of a REALTOR® in the future we would not hesitate contacting you. -Dave & Lorraine S., Seattle

Billie Lunsford
Residential & Commercial Broker

Billie handled several real estate transactions for us over the past years and will always.  Why?  Because Billie Lunsford is the consummate real estate professional with tremendous knowledge of this market and total customer service values. She’s always led us in the right direction on pricing and marketing. She’s an absolute rocket. -Mark and Mauri S. read more


Anne Millman
Licensed Assistant

It is my sincere pleasure to recommend to you John Lough and Anne Millman of Windermere Real Estate, Shoreline. John and Anne recently handled a multiple transaction deal on our behalf, including the purchase of our new home and the sale of our home. From the outset, John was attentive, professional, and focused on making this complex set of transactions as comfortable as possible for our entire family. John’s “just right” pricing of our home, the result of diligent homework on his part, meant that our home sold in less than a week! Add to that the hard work of both John and Anne as they helped us prep our home for sale (including an entire weekend of work both inside and outside the house), it’s no wonder that we had a steady stream of prospective buyers. John and Anne were on the ball with a broker’s open house and the open house for the public. John’s knowledge of the market and his ability to market a house effectively were key factors in our home sale. We heartily recommend John Lough to anyone interested in a real estate agent who is both professional and attentive to your needs.  -Julie G. Hutson

Lella Norberg
Residential Broker

Lella was persistent and patient with my wife and me, and found the house of our dreams. Additionally we selected her to sell our home and she worked extremely hard to sell it. Very professional, knowledgeable, and a pleasure to work with. I would recommend her services as a REALTOR® to sell your home or purchase one. -Steve S., Bothell. read more

David O’Connor
Residential Broker

David’s expert knowledge of Shoreline and the Echo Lake neighborhood allow us to price our home accurately which resulted in a quick sale with multiple offers and a smooth closing. He even arranged to have the signing of the final papers at our home after work He is truly incredible. -John & Debra R. read more

Ranee Palacios
Residential Broker
Ranee has and continues to be a valuable broker for us. She works very hard and has the highest reputation for honesty, integrity and customer service. I would encourage and recommend everyone thinking of a real estate decision, to talk with her first, before talking to anyone else. She is the high standard for all to be measured by.  -Paul S. 


Sharon Seferos Pierce
Residential Broker
I consider Sharon very knowledgeable, professional and always working in the best interest of her clients. I have bought and sold several properties with Sharons expert service. She intuitively understands my needs, perceptions and truly listens to what you ask of her. Sharon has many years of experience that she very professionally brings to the table and any situation that requires her involvement. I’ve come to trust her and will continue to involve her in any real estate dealings I might venture into. Thank you for allowing me to express my gratitude if only in a small way here. – Stephen, Seattle. read more on zillow

Leslie Sharkey
Residential Broker
Had it not been for Leslie’s perseverance, follow through, professionalism and high level of personal integrity, I seriously question if the sale would have actually closed. Leslie’s communication skills and daily updates she provided assured me that she was doing everything she could to see the sale to a successful conclusion. This is the second successful real estate transaction that Leslie has navigated on my behalf and each one has more than met my expectations. I have to tell you that I will wholeheartedly recommend (without hesitation) Leslie to any of my friends for any of their real estate needs. -Neal T., Mukilteo



Henry Goss
Assistant Manager

Steve Koon
Managing Broker, Assistant Manager

Ann O’Leary
Managing Broker/Consultant

Nora Chess & Cindy Neff – Bookkeepers

Mercy Tekle – Administrative Assistant/Listing Coordinator

Heather Webb – Office Administrator/Director of Marketing


Click here for a full list of our real estate brokers & staff.